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Warranty Terms and Condition

1. The warranty is valid for 1 (one) year from the date of purchase

2. During the validity period, SERUNIAUDIO will repair the damage caused by production errors

3. Warranty applies to work costs and spare parts (not includes shipping costs)

4. The warranty does not apply if:

  • The date of purchase, purchase data, place of purchase, and warranty number are not registered through our website (www.seruniaudio.com/register)  or our email.
  • Does not include proof of purchase when making a warranty claim
  • Damage caused by force majeure or unexpected things, such as: fire, lightning strike, natural disasters, or caused by animals (rats, termites, ants, etc.)
  • Damage caused by negligence or owner’s error in use
  • Damage caused by use that only affects appearance, such as scratches, tears, etc. that do not affect basic functions.
  • Goods have been opened or repaired by themselves or by other parties
  • The validity period has expired

5. If you need service, please contact/ send to the address below:

SERUNI KARYA INDONESIA

(+62) 858 6597 7433

Perum Griya Mahkota F-9

Jl. Godean Km 4.5, Kwarasan, Gamping, Sleman (north / left Banyumili restaurant) 55294

e-mail: sales@seruniaudio.com

during office hours: 10:00 – 19:00

Thank you

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